Cheong S. Ang, M.S. Programmer/Analyst Center for Knowledge Management University of California, San Francisco email: cheong@ckm.ucsf.edu David C. Martin, M.S. Assistant Director Center for Knowledge Management University of California, San Francisco email: dcmartin@ckm.ucsf.edu Michael D. Doyle, Ph.D. Chairman and CEO Eolas Technologies Incorporated 7677 Oakport St., Ste. 646 Oakland CA, 94621 email: mddoyle@netcom.com
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